hank you for choosing our e-commerce site! Your satisfaction is our top priority. If you have any problems with your order or purchased products, we are here to help.
Free Returns:
We offer free returns for all orders and products in case of problems or customer dissatisfaction. You can request a refund within 30 days of placing your order.
Return Conditions:
To guarantee a full refund, we kindly ask you to comply with the following conditions:
The product must be returned within 30 days of the order date.
The product must be intact and resalable, with no signs of damage.
The original product packaging must be intact and undamaged.
All original parts and accessories must be included in the return.
Product Cost Deduction:
In the event that the returned product does not meet the above conditions, we may have to deduct the cost of the product from the total refund. This applies if the product is damaged, if the packaging has been opened or damaged, or if there are missing parts.
Return Process:
To initiate the return process, please contact our customer service. They will be happy to assist you and provide you with the necessary instructions for returning the product. Once we receive the product, we will inspect it to ensure it complies with the return policy.
Refund:
Once the returned product has been inspected, we will process your refund. The refund will be issued using the original payment method used for the purchase, unless you request otherwise. Please note that it may take a few days for the refund to be processed and reflected in your account.
We are here to offer you a worry-free shopping experience. If you have any further questions or requests regarding our refund policy, please contact us. Our team will be happy to assist you and provide the necessary assistance.
Thank you for your trust and for choosing furnifythings